Your leads
Every lead in one place, on your phone
A lead comes in and your phone buzzes with their name, their town and their number. One tap calls them back. The list keeps every lead and where it stands, so nothing lives on a scrap of paper.
The lead system is called Crew Lead, and it's part of what we run for you.
Sarah Williams
Altoona. From your website.
We texted Sarah back at 4:12 PM
What they asked for
We want a paver patio off the back door, about 300 square feet. Can you come take a look this week?
- Phone
- (715) 555-0138
- Job
- Paver patio, 300 sq ft
Open in Crew Lead
Text message
nowSarah Williams, Altoona. Paver patio, 300 sq ft. (715) 555-0138. We already texted them back. Reply or call:
The text, then one tap
Their name, their town, what they want and their number land on your lock screen. Tap it and this screen opens: call them back, or send a text. No password and no app to find.
Leads
Every request from your website, your Google profile and your phone.
Sarah Williams Altoona
Paver patio, 300 sq ft
New 12 minMike Johnson Chippewa Falls
Retaining wall, 40 ft
Contacted 2 hrLisa Davis Menomonie
Front yard, new sod
Quoted YesterdayTom Brown Eau Claire
Drainage, back yard
Booked MondayJohn Smith Hudson
Spring cleanup and mulch
Lost Last week
Showing 5 leads.
The list remembers for you
Every lead is saved with where it stands. New, contacted, quoted, booked or lost. You stop keeping it in your head, and the list tells you who is still waiting.
← Back to inbox
Sarah Williams
Altoona. From your website, Today.
We texted Sarah back at 4:12 PM
Sent 4:12 PM
One screen per lead
Open a lead and every call, text and email on it is right there. The first reply already went out from your business number, so the customer has heard from you before you put the phone down.
The review ask after the job
Mark the job done and the customer gets a text asking for a review, with a link straight to your Google listing. It goes out once, and never at night.
All of it runs on the phone in your truck, and the same screens open on a laptop.
Two days after the job
The leads above are examples. The towns are real towns in the area.
The basics
What a contractor does with a lead
Eight things, and what handles each one now.
Write the lead down
Every request from your website, your Google profile, a missed call, a text or an email lands in one list, with their name, their town, their number and what they asked for. Nothing gets written on a receipt.
Know one came in
A text and an email go out the second the lead lands. The text is built for a lock screen: who it is, where they are, what they want, and their number, in that order.
Call back first
The link in that text opens one screen with a Call button on it. No password, no app to download, and it loads on job site signal.
Say something back right now
The customer gets a text from your business number within seconds, so they've heard from you before you've put your gloves back on. Your alert tells you it went, so you don't send a second one.
Remember what you said
Open a lead and every call, text and email on it is on one screen. Texts send from your business number and emails from your address, so the customer only ever sees you.
Know where each one stands
Five statuses, and they're the words you already use: new, contacted, quoted, booked, lost. Move a lead and the list moves with it.
Know what needs you today
The first screen leads with whoever has been waiting longest, with Call and Text right on the row, then the week's numbers underneath.
Ask for the review
Mark the job done and the customer gets a text asking for a review, with a link straight to your Google listing. Once, and never at night.
Quotes, jobs and invoices are in there too. They're a bigger story than the pad, so they're not on this page.
How do I get into the map pack?
What does a contractor website cost?
Keep reading
Ready to show up
in every town you work in?
Your site can be live in about ten days. After that, the towns you drive to can find you.